Privacy Policy
Ashbrook Holdings Limited
Last updated: 7th April 2026
Contact: sales@cranfieldgroup.co.uk | 01763 310950
This Privacy Policy explains how Ashbrook Holdings Limited collects, uses, stores and shares personal data when you visit this website, contact us, request information from us or otherwise interact with our business.
1. Who we are
Ashbrook Holdings Limited is the controller of your personal data for the purposes of UK data protection law.
Company name: Ashbrook Holdings Limited
Company number: 11708593
Registered office: Unit 2, Montgomery Way, Biggleswade, Bedfordshire, SG18 8UB
Email address: sales@cranfieldgroup.co.uk
Telephone number: 01767 310950
If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.
2. What this Policy Covers
This Privacy Policy applies to personal data collected through this website and through related communications with Ashbrook Holdings Limited, including enquiries by email, telephone or website form, requests for information, marketing sign-ups and the provision of our services.
3. The Personal Data we Collect
We may collect and process the following categories of personal data:
- Identity and contact data, such as your name, company name, job title, email address, telephone number and postal address.
- Enquiry and correspondence data, such as details contained in contact forms, emails, calls, messages and other communications with us.
- Transaction and client relationship data, where relevant to the services we provide.
- Technical and usage data, such as IP address, browser type, device information, pages viewed, referral source and general website usage information.
- Marketing preference data, such as whether you wish to receive updates from us and your communication preferences.
4. How we Collect Personal Data
We collect personal data in a number of ways, including:
- directly from you when you contact us, complete a form, call us or correspond with us;
- automatically when you use this website, including through cookies and similar technologies;
- during the course of providing services to you or your business; and
- from third parties or publicly available sources where lawful and appropriate.
5. How we use Personal Data
We may use personal data for the following purposes:
- to respond to enquiries and provide requested information;
- to manage our relationship with you and provide our services;
- to operate, maintain and improve this website and our business systems;
- to send service communications and, where permitted, marketing communications;
- to protect our business, website and users against fraud, misuse, security incidents and other unlawful activity;
- to keep appropriate business records; and
- to comply with legal, regulatory, tax and accounting obligations.
6. Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal data. Depending on the circumstances, we rely on one or more of the following:
Contract: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Legitimate interests: where processing is necessary for our legitimate interests, including operating our business, responding to enquiries, improving our services and maintaining website and information security, provided your rights do not override those interests.
Legal obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
Consent: where we ask for your consent, for example in relation to certain marketing activity or non-essential cookies. You may withdraw consent at any time.
7. Marketing
We may send you information about our services, updates or other business communications where you have requested this, consented to it, or where we are otherwise permitted to do so by law.
You can opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us at sales@cranfieldgroup.co.uk.
8. Cookies & Similar Technologies
This website may use cookies and similar technologies to make the site work properly, remember preferences, understand how visitors use the site and improve performance.
Strictly necessary cookies may be used without consent where permitted by law. Non-essential cookies, such as analytics, advertising or similar tools, should only be used where the required consent has been obtained. You can manage cookie preferences through any cookie banner used on the site and through your browser settings.
9. Sharing Personal Data
We may share personal data where necessary with:
- website hosting and IT service providers;
- software, communications, CRM and analytics providers;
- professional advisers such as accountants, insurers or solicitors; and
- regulators, law enforcement agencies, courts or other authorities where disclosure is required or permitted by law.
We require third parties who process personal data on our behalf to use it only for proper purposes and to protect it appropriately.
10. International Transfers
Where personal data is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place, such as transfer mechanisms recognised under UK data protection law.
11. How Long we Keep Personal Data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, regulatory, tax, accounting and reporting requirements.
Retention periods may vary depending on the nature of the data. By way of example:
- general enquiry records may be retained for up to 24 months;
- client and contractual records may be retained for up to 6 years after the end of the relationship, or longer where legally required;
- marketing suppression records may be retained for as long as necessary to ensure that your preferences are respected; and
- technical website records may be retained in line with operational and security needs.
12. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
Although we work to protect personal data, no transmission of data over the internet can be guaranteed to be completely secure.
13. Your Rights
Subject to the conditions and limits set by law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request erasure of personal data in certain circumstances;
- request restriction of processing;
- object to certain processing, including processing based on legitimate interests;
- request transfer of your personal data where applicable; and
- withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at sales@cranfieldgroup.co.uk.
14. Complaints
If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.
15. Third-party Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page and will take effect from the date shown at the top of the policy.
17. Contact us
Questions about this Privacy Policy or our use of personal data can be sent to:
Ashbrook Holdings Limited
Unit 2, Montgomery Way, Biggleswade, Bedfordshire, SG18 8UB
sales@cranfieldgroup.co.uk
01767 310950